E&M and innovation


Mototok demonstration: a showcase for human-machine collaboration

At KLM, we envision creating a more pleasant working environment for all of us, one automation at a time. This aspiration is illustrated by our recent Mototok Demonstration at Hangar 11 on Wednesday, July 17th. The active use of Mototoks is part of our broader strategy for deploying new technologies, known as Autonomous Operations. This approach, along with other initiatives, aims to make human work lighter, more enjoyable, and smarter. By eliminating repetitive, physically demanding, and less engaging tasks through the implementation of Autonomous Operations, we are steadily spreading our wings to create a more efficient and fulfilling work environment for everyone. We're not just enhancing efficiency; we're also working towards becoming the most attractive employer possible by 2035, making our workplace a destination people are excited to be part of.

A step towards autonomous shunting A significant milestone in our Autonomous Operations journey is the use of the Mototok, an electric version of the traditional aircraft tug. This advanced piece of technology is pivotal for KLM as we transition towards more automated and efficient ground handling operations at Schiphol East. The Mototok’s primary function is to autonomously maneuver aircraft within the hangar and around the airport, significantly increasing flexibility. This cutting-edge way of moving the aircraft offers both exceptional efficiency and environmental benefits. Unlike traditional diesel-powered tugs, the Mototok operates on electric power, resulting in a substantial reduction in diesel exhaust emissions. Additionally, the electric operation of the Mototok greatly reduces noise levels in the hangar, creating a quieter and more pleasant workspace for our employees. These environmental benefits align with KLM’s sustainability goals, demonstrating our commitment to reducing our carbon footprint and promoting eco-friendly practices in all aspects of our operations. Enhancing flexibility The structural use of the Mototok began in April this year, providing us with increased flexibility, especially during night shifts that traditionally posed challenges due to reduced staffing. Moreover, the efficiency gains from using the Mototok are evident in the increased productivity levels. Tasks that were once time-consuming and required significant manual effort can now be completed swiftly and accurately. This shift not only speeds up operations but also allows our people to focus on more critical and engaging tasks, thereby improving job satisfaction.

Demonstration and industry interest 17 July demonstration of the Mototok at Hangar 11 showcased its capabilities and attracted significant interest from industry peers. Dnata, ground handlers for Lufthansa and Swiss at Schiphol, were particularly keen to learn from our experience. The demonstration highlighted the Mototok's potential to transform ground handling operations by offering a reliable, efficient, and environmentally friendly alternative to traditional tugs. Dnata's interest in purchasing a Mototok for Narrow Body aircraft pushbacks at the B pier underscores the industry's recognition of this innovative technology. Successful implementation and staff training Last but not least, one of the most encouraging outcomes was the warm acceptance and positive feedback from E&M Narrow Body maintenance team regarding the Mototok implementation. Currently, all 24 staff members are fully trained, with an increasing number of Mototok uses each month - 31 uses in June compared to 22 in May. The acceptance and regular use of Mototoks by both E&M staff and KLM ground services staff highlight the successful integration of this technology into the KLM operations.